Guest Services Portal

Streamline guest requests and staff workflow

Our Signature Advantage

We bypass the bottlenecks that slow down every other hotel system

Direct Connection

  • • Guest → Right Department (No middleman)
  • • Direct pipeline to maintenance, housekeeping, security, management, front desk

Zero Routing

  • • Skip front desk bottlenecks
  • • No phone tag, no miscommunication, no delays

Instant Resolution

  • • Right person gets it immediately
  • • Faster problem solving because of direct connection

Full Transparency

  • • Everyone stays informed in real-time
  • • Activity tracking shows exactly what happened and when

How It Works

Direct Reporting

Guests bypass front desk entirely - direct line to right department with photos and details

Instant Routing

Smart system routes directly to maintenance, housekeeping, security, management, or front desk - no delays

Zero Handoffs

Right team gets it immediately with activity tracking - faster resolution because there's no middle person

Testing Instructions

For Guest Side: Click "Test Guest Form" or visit /report/101 to try submitting a report

For Staff Side: Click "Staff Dashboard" or visit /staff to see all reports and update their status

QR Codes: Click "QR Code Generator" to create and manage room QR codes

Status Tracking: After submitting a report, click "Check Status" to see real-time updates